The Best Medix Pharmacy and Store, a leading pharmaceutical brand in Kano State, has marked its end-of-year activities alongside its 4th anniversary, celebrating four years of uninterrupted 24-hour healthcare service, steady expansion, and commitment to people-centred pharmaceutical practice.

The company, which commenced operations on January 1, 2022, has grown into a trusted healthcare provider, expanding from a single outlet to three fully operational branches, with plans underway to open a fourth branch to further improve access to essential medicines across the state.

Speaking during the anniversary celebration, the General Manager of Best Medix, Pharmacist Ibrahim Muhd Mujittafa, described the milestone as a journey marked by resilience, teamwork, and remarkable growth.

“Best Medix began operations on January 1, 2022, and today we are celebrating four years of uninterrupted, 24-hour service. Within this period, we have recorded tremendous success and notable achievements, with relatively minimal challenges. This is a testament to our planning, teamwork, and commitment to quality healthcare delivery,” he said.

According to him, the company’s 24-hour service model has remained a cornerstone of its operations, ensuring that residents of Kano State have access to life-saving medicines at all times, including during emergencies and late-night hours.

He stressed that the company’s achievements would not have been possible without the dedication and professionalism of its workforce.

“The success of Best Medix depends largely on the contributions of our staff. Their dedication, professionalism, and sacrifice are the foundation of everything we have achieved. That is why we consider it important to honour and motivate them,” he added.

As part of the anniversary programme, outstanding staff members were honoured with awards and commendations for excellence in customer service, pharmaceutical practice, night-shift operations, stock management, and community engagement.

Also speaking at the event, the Head of Human Resources at Best Medix, Pharmacist Abdulmalik Muhd, highlighted the company’s strong focus on efficiency, staff welfare, and ethical service delivery.

According to Abdulmalik, Best Medix has deliberately invested in creating a supportive work environment that not only improves productivity but also positively changes the lives of its staff.

“At Best Medix, we place high value on efficiency, staff welfare, and ethical conduct. We believe that when staff are well supported and motivated, they are better positioned to provide ethical, compassionate, and professional services to customers,” he said.

He added that the company’s human resource policies are designed to promote fairness, continuous learning, career growth, and a strong ethical culture in dealings with customers and the community.

Best Medix continues to prioritise regular staff capacity-building programmes, aimed at strengthening professional competence and service quality. These programmes cover areas such as patient counselling, drug safety, customer relations, product knowledge, and leadership development.

Management noted that these efforts have contributed significantly to improved service standards and customer satisfaction across all branches.

Meanwhile, the anniversary celebration also featured customer appreciation initiatives, promotional activities, and health-focused engagements designed to strengthen ties with customers and the wider community.

According to the management, building trust and long-term relationships remains central to the company’s healthcare delivery philosophy.

In the same vein, with three branches currently in operation and a fourth branch in the pipeline, Best Medix’s expansion drive is expected to create more employment opportunities and widen access to healthcare services in Kano State.

In addition, the General Manager disclosed that the company is exploring long-term plans to venture into pharmaceutical drug manufacturing, subject to regulatory approvals, as part of efforts to contribute to local drug production and strengthen Nigeria’s healthcare value chain.

As Best Medix enters its fifth year of operation, the management reaffirmed its commitment to ethical pharmaceutical practice, staff welfare, customer satisfaction, and community health development.

Customers, partners, and stakeholders have congratulated the company on the milestone, describing the four-year anniversary as a reflection of consistency, innovation, and a strong people-focused approach to healthcare delivery in Kano State.

The ceremony was in attendance the chairman of Pharmaceutical Society of Nigeria, Kano state chapter Pharmacist Murtala Isa Umar, Kano state coordinator of Pharmaceutical Council of Nigeria Pharmacist Hasiya Ladan, the chairman of Association of Community Pharmacists in Nigeria, Kano state chapter Pharmacist Muhammad Tukur, representative of MGK Pharmacy, representative from Best Choice Hospital among others stakeholders in the prophession.

The ceremony was co-sponsored by Young Focus Ventures led by Alhaji Nafi’u Ibrahim, PSN, ACPN, PCN and others.