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KEDCO Unveils Self-Service Kiosk to Enhance Customer Experience and Service Delivery

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The Kano Electricity Distribution Company (KEDCO) has officially launched a self-service kiosk aimed at transforming customer interactions, improving convenience, and strengthening revenue assurance. The unveiling ceremony, held in Kano, represents a major step in the company’s broader digital transformation strategy and its commitment to customer-centric innovation.

Delivering his keynote remarks, Dr. Abubakar Shuaibu Jimeta, Managing Director and Chief Executive Officer of KEDCO, described the initiative as a landmark achievement that reflects the company’s vision of digitizing its operations and placing customers at the heart of its services.

“Whatever we do, customers come first. We are here to launch something that is part of our vision – bringing digitization into our business. Convenience is what sails,” Dr. Jimeta said.

He stressed that every strategy and partnership pursued by KEDCO is designed to directly benefit customers. According to him, once customer satisfaction is achieved, “everything else falls into place.” Dr. Jimeta further revealed that the company plans to expand the kiosks across all franchise areas, underscoring KEDCO’s openness to partnerships and collaborations that align with its vision.

Speaking on the financial implications, Alkasim Othman, Chief Finance Officer of KEDCO, explained that the power sector often grapples with liquidity and efficiency challenges. He noted that the kiosk system is a practical response to these issues.

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“In the power sector, we often ask: can they do it quickly? Today’s launch is a response to that experience. It improves customer experience and revenue assurance. Innovation does not replace people – it empowers them,” Othman stated.

He emphasized that the kiosks would not only ease customer transactions but also strengthen KEDCO’s financial sustainability by ensuring timely payments and reducing revenue leakages.


The launch was made possible through collaboration with FUCIL Datatech Limited, KEDCO’s technology partner. Its Chief Executive Officer, Chioma Iwuagwu, reaffirmed the company’s dedication to delivering secure, scalable, and customer-focused digital solutions.

“We are proud to support KEDCO in building robust digital infrastructure. Our relationship with KEDCO has been long and impactful. Together, we will sustain revenue assurance and show commitment to digital transformation,” Iwuagwu said.

She added that the partnership is geared toward building a technologically advanced electricity distribution system that ensures ease of payment and convenience for customers, while also supporting Nigeria’s broader digital economy goals.

The self-service kiosk is expected to significantly reduce queues, streamline bill payments, and provide customers with faster access to services. By embedding technology into its operations, KEDCO is positioning itself as a forward-looking utility company capable of meeting the evolving demands of modern consumers.

The unveiling ceremony reaffirms  KEDCO’s vision to leverage innovation, strategic partnerships, and customer-focused strategies to transform electricity distribution across its franchise areas. Stakeholders expressed optimism that the initiative would set a new benchmark for service delivery in Nigeria’s power sector.

 

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ADC Leadership Crisis: Federal High Court Adjourns Case Indefinitely   

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By Yusuf Danjuma Yunusa

 

Justice Emeka Nwite of the Federal High Court, Abuja, has again adjourned indefinitely a suit filed by a chieftain of the African Democratic Congress (ADC), Nafiu Bala Gombe, following a request by the plaintiff seeking the transfer of the case to another judge.

 

Justice Nwite adjourned the matter sine die after parties clashed over a letter written by the plaintiff to the chief judge of the Federal High Court seeking the reassignment of the suit.

 

At Friday’s proceedings, counsel for the plaintiff, Luka Haruna, informed the court that the apex court had on April 30 delivered judgment in the interlocutory appeal.

 

Haruna said the Supreme Court dismissed the appeal for lack of merit and also set aside the Court of Appeal’s order staying proceedings in the substantive suit.

 

The lawyer, however, disclosed that the plaintiff had, through a letter dated May 4, 2026, applied to the chief judge of the Federal High Court for the transfer of the case to another judge.

 

He said the letter had already been transmitted to the court registrar and urged Justice Nwite to await the administrative decision of the chief judge.

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The request immediately drew strong opposition from the defence team, which accused the plaintiff of attempting to frustrate the accelerated hearing earlier ordered by the Court of Appeal and upheld by the Supreme Court.

 

Counsel for the first defendant, Realwan Okpanachi, who held brief for Shuaibu Aruwa, argued that the plaintiff had misrepresented the outcome of the Supreme Court judgment.

 

According to him, the apex court partially allowed the appeal and specifically upheld the appellate court’s order directing accelerated hearing of the case.

 

Okpanachi further faulted the plaintiff for allegedly ambushing the defendants with the transfer request.

 

He added that they consider it an attempt to frustrate the order of accelerated hearing granted by the Court of Appeal and upheld by the Supreme Court.

 

The senior lawyer maintained that litigants were not permitted to choose courts or judges to determine their cases.

 

He, however, urged the court to maintain the earlier order adjourning the matter sine die pending the filing of the certified true copy of the Supreme Court judgment.

 

Counsel for the second defendant, Sulaiman Usman, also condemned the plaintiff’s move, describing it as “forum shopping and judge shopping”.

 

Usman told the court that the Supreme Court had commended Justice Nwite “in glowing terms” over his handling of the proceedings.

 

Responding, Haruna faulted the defence for attacking a letter they had not seen, insisting that the plaintiff stood by its application.

 

Justice Nwite subsequently held that the court could not take any decision on the letter without hearing all parties.

 

“Taking a decision or any action in such a letter without hearing from the defendants will amount to a breach of their fundamental right in this suit,” the judge ruled.

 

He added that since the letter was addressed to the chief judge, the trial court could not make any pronouncement on it.

 

“This matter is best adjourned sine die to afford the parties the opportunity to properly file a Certified True Copy of the judgment of the Supreme Court in the interlocutory appeal in the suit, to serve the defendants with the letter addressed to the Honourable Chief Judge, and finally to await further or any directive from the Chief Judge of the Federal High Court,” Justice Nwite said.

 

The matter was thereafter adjourned indefinitely.

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WAEC Opens Registration for 2026 WASSCE for Private Candidates 

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By Yusuf Danjuma Yunusa

 

 

The West African Examinations Council, Nigeria, has announced the commencement of registration for the 2026 West African Senior School Certificate Examination for Private Candidates, Second Series.

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WAEC, in an announcement on its X handle on Friday, said, “Registration opened on Sunday, May 4, 2026, and will close on Thursday, July 31, 2026.”

 

It added that the examination will be conducted entirely as a Computer-Based Examination.

 

The registration fee is set at ₦37,000.

 

Candidates are advised to visit the nearest WAEC office in their state to confirm available examination towns before completing their registration.

 

WAEC encouraged prospective candidates to register early to avoid a last-minute rush and to take full advantage of the computer-based format.

 

The WASSCE for Private Candidates (Second Series) is a special annual examination organised by WAEC for individuals who are not in regular secondary schools, allowing them to register and sit for the examination independently to obtain the certificate.

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NSA Nuhu Ribadu Meets JD Vance to Bolster US-Nigeria Counterterrorism

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By Yusuf Danjuma Yunusa

 

Nuhu Ribadu, national security adviser (NSA), recently met with JD Vance, vice-president of the United States; and Marco Rubio, US secretary of state; over counterterrorism cooperation in West Africa.

 

In a post on X, Secure Nigeria, a social media platform focused on security issues, stated that the meeting reinforced the partnership between Nigeria and the US in combating terrorism across the region.

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The post added that President Bola Tinubu appreciates the partnership and continued support of the US government under President Donald Trump.

 

“@officialABAT is grateful for @realDonaldTrump’s partnership and continued U.S. training and intelligence support as Nigerian forces intensify operations to dismantle terrorist networks, protect Nigerian Christians, and defend all vulnerable communities,” the post reads.

 

“Africa’s largest democracy isn’t wavering. Nigeria stands as a frontline U.S. partner against ISIS, Boko Haram, and rising terror threats across the Sahel.”

 

The platform said both countries remain committed to defeating terrorism and strengthening regional security cooperation.

 

“This fight is winnable, and together, the U.S. and Nigeria intend to finish it,” the post added.

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