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<p>Kano- The Federal Competition and Consumer Protection Commission (FCCPC) has reiterated its commitment to ensuring fairness as well as preventing the exploitation of consumers.</p>
<p>Speaking shortly after a town hall in Kano, FCCPC Executive Vice Chairman (EVC), Mr. Babatunde Irukera,said that the engagement was organized to educate patients and other health care consumers on their rights.</p>
<p>&#8220;Our primary role is to ensure that service providers give better services to consumers as well as prevent exploitation of consumers,” he said.</p><div class="EDGsNY5y" style="clear:both;float:left;width:100%;margin:0 0 20px 0;"><script async src="https://pagead2.googlesyndication.com/pagead/js/adsbygoogle.js"></script>

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<p>Represented by the Commission’s Executive Commissioner, Operations, Dr. Adamu Abdullahi, explained that the meeting would equip them with the required knowledge on how to channel their grievances.</p>
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<p>According to him, the engagement will also educate the stakeholders and pay more attention to their rights, demand and insist on better services.</p>
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<p>&#8220;Yesterday we train doctors and nurses on the nitty-gritty of the Patients Bill of Right (PBoR) for them to acknowledge their obligations and the rights of patients while carrying out their duties.</p>
<p>&#8220;Today we are also engaging service receivers to enlighten them on how to demand their rights, channel complain and better relationship with with service providers,&#8221; he said.</p>
<p>The FCCPC boss who expressed his delight at the attendance of the two-day event called on consumers to always demand for better services.</p>
<p>Earlier, a consultant, Mr Folami Onirinwa, explained that patients right include , right to information Ina language and manner the patient understands.</p>
<p>He urged healthcare service providers in the country to intensify efforts in protecting patients’ rights in their facilities.</p>
<p>Onirinwa added that PBoR would foster a relationship of trust between healthcare providers and patients.</p>
<p>The consultant then urged the participants to pay attention to the training and share the knowledge with others.</p>
<p>Some of the participants who spoke to our correspondent lauded FCCPC for organizing the training and promised to share the knowledge with others.</p>
<p>The rights included right to information in a language and manner the patient understand, and right to timely access to detailed and accurate medical records and available services.</p>
<p>Others are: right to transparent billing and full disclosure of costs, right to be treated with respect, regardless of gender, race, religion, ethnicity or allegations of crime.</p>
<p>There is also right to clean, safe and secured healthcare environment, right to complain and express dissatisfaction regarding services received, among others.</p>
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